Still stuck? Open a ticket from your account and we'll help.
Right after your payment is confirmed. For most payment methods that takes a few seconds. The key appears on your order page and we email it to you as well.
Check your spam folder first. If it isn't there, log in with the email address you used at checkout. Your order and key are saved in your account.
Open a ticket from your account and include your order ID and what happened when you tried the key. We'll check it and get back to you.
It depends on the situation. Our refund policy, linked at the bottom of every page, explains exactly when refunds and replacements apply.
Every available payment method is listed at checkout, before you pay anything.
Spectra